One platform.
Every conversation.
Total clarity.
Tvixel helps businesses manage customer inquiries with ease.
Stay organized – and deliver a better experience for your customers.
100% within the EU • Built to comply with the GDPR • Danish-owned and developed
Why choose tvixel?
We’ve all been there — stuck in a mess of inboxes and messages, losing a customer because we couldn’t keep track of everything—so we’ve created a simple way to work together.
A Centralized Hub for All Inquiries
Employees can track all inquiries regardless of channel or language, and internal communication can take place directly within the thread—hidden from the customer.
Read and write in
any language
With GDPR-compliant tools, messages are automatically translated into your preferred language, so you can easily read and write to international customers without knowing their language.
All data in the EU—Data Processing Agreement included
Our top priority is security. DNS, servers, databases, AI, backups, and more are carefully selected. All subcontractors are EU-owned and comply with all GDPR regulations.
Straightforward pricing
We’ve kept it simple from the start. A fixed monthly price, an easy-to-follow overview, and automatic payment and billing.
Merge multiple emails
into
a single thread
Avoid clutter and view all of the customer’s ongoing threads, then easily merge them. This provides a clear overview and reduces duplicate work and misunderstandings.
Smart AI Features for Increased Efficiency
Use EU-based AI to proofread, write your messages, match your company’s tone, categorize, and direct customers to the right employee.
Into Tvixel
All your customer conversations
in one shared inbox
Tvixel brings together email, Messenger, Instagram, live chat and more into a single workspace where your entire team can collaborate, assign and respond — quickly and securely.
No missed messages. No double replies. No chaos.
The old way
- Messages scattered across email, Messenger and private inboxes
- No visibility into who replied to the customer
- No shared customer history
- Everything depends on key employees
- Manual copy-pasting messages in foreign languages into Google Translate
- Data is in American hands and GDPR is difficult to comply with
The Tvixel way
- All channels combined in one shared inbox with clear responsibility and status
- Collaborate internally without customers seeing it
- Complete customer history across every channel
- Knowledge and data are shared and easily accessible
- Messages are automatically translated in and out of the inbox
- Data is located in the EU, GDPR is 100% compliant