One platform.
Every conversation.
Total clarity.
Tvixel helps businesses manage customer inquiries with ease.
Stay organized – and deliver a better experience for your customers.
Into Tvixel
All your customer conversations
in one shared inbox
Tvixel brings together email, Messenger, Instagram, live chat and more into a single workspace where your entire team can collaborate, assign and respond — quickly and securely.
No missed messages. No double replies. No chaos.
The old way
- Messages scattered across email, Messenger and private inboxes
- No visibility into who replied to the customer
- Double replies — or worse, no reply at all
- No shared customer history
- Everything depends on one key employee
- Manual copy-pasting messages in foreign languages into Google Translate
The Tvixel way
- All channels in one shared inbox
- Assign responsibility and track status instantly
- Collaborate internally without customers seeing it
- Complete customer history across every channel
- No missed messages. No confusion.
- Instant, automated translation to your preferred language and back to the customer's language