Help your customers
with live chat
Tvixel’s live chat appears in the corner of your website, and conversations arrive in the same inbox as the rest of your support.
It takes just 2 minutes to install, is simple to use and works on any website.
European AI • Masked personal data • Efficient follow-up
Boost sales with fast replies
Live chat that pays for itself
Live chat makes it easy to help and guide visitors, turning uncertainty into sales. Add an AI agent trained on your business and products, and you can help customers even when you are not there. That means more conversions with lower support costs.
Conversations happen in real time. You can see when a customer is typing, and their message appears as soon as it is sent. Customers can see when you are typing too, helping them stay engaged while you write your reply.
AI makes your chat even smarter. As well as answering most questions quickly, it can set the subject, assign the ticket to the right employee and apply the rules you have set up.
A chat that is yours
Make your chat your own with custom colours, greetings and opening hours. During opening hours, visitors can see whether you are online. Outside opening hours, you can ask for contact details so you can reply later. Adding AI outside opening hours lets customers get answers and help around the clock.
✨ Let AI reply ✨
Once your AI is trained on your business, support becomes even easier. Train it using your product feed, a sitemap and answers to the questions you receive. You can adjust its persona and tone, and set rules for what it is allowed to do. Then enjoy having an extra team member who never needs time off and can quickly answer customer questions.
Try Tvixel for free
Your live chat is ready in under 2 minutes.
- Widget ready in under 2 minutes
- All data stays within the EU
- Try for free, no payment card required
In your language, not the visitor’s
Messages are translated into the language you use in Tvixel. If a visitor writes in Spanish or German, you can still reply in your prefered language. If you and a colleague have different language settings, each of you sees your own version of the conversation.
Quick and easy
setup
Get started in minutes. Add live chat with a single line of code, and we take care of the rest. Copy the line into your website and everything works straight away.
Be more accessible and closer to your customers
Chatting makes the distance between your business and your customers feel smaller. Done well, it can build trust, increase conversions and show customers that you are easy to reach.